For orther contact detail please see the Chevron Links page on this website.
1) Although an increase has now been granted they were ignored for nearly six years.
2) Pensions were not received (Cancelled by inaction or error).
3) No response has been received to the many attempts to identify the Trustees / Grantees of the plan. The pensioners have no documentation on who is responsible for their plan.
4) Documentation is very poor and email communications are NOT responded to. The pensioners feel isolated and ignored.
Some pensioners have still not received any communication from the Company about the increase and those that did were just informed an unspecified increase was coming and contained no information on how it was being organised.The pensioners feel very frustrated in that they do not have an office of Chevron to contact directly, and have received no news letters or other correspondence from Chevron directly that would keep them informed of the current pension situation and news of the company. Previously they received regular information, but it dried up when they moved to Singapore. Correspondence to various offices was never answered.Please tell us if you wish to add information or correct any statement.
7)CALTEX TRINIDAD AND TOBAGO, Also BAHRAIN SERVICES PENSIONERS
Caltex Trinidad & Tobago Pensioners and Bahrain Services Pensioners and other Annuitants.
7.1) There appear to be a number of different schemes but they all appear to be based on a single life annuity.
If the pensioners die the spouse gets NO pension.
Expats’ working for Trinidad Leaseholds only discovered this many years after returning to the UK.
7.2) The Trinidad & Tobago pensions are paid by “The First Citizen Bank” in PORT of SPAIN, Trinidad and Tobago, W.I. for a period last year payments were irregular in that monies were transferred by cheque which got mislaid in transit, no compensation was paid for up to seven missed payments, although the payments finally got to the pensioners in a lump sum.The payments are now paid electronically by wire transfer and some pensioners are charged £12 per month for this facility, although they were told there would be no charge, and have never received any correspondence on the missed payments or charges. Others appear not to be charged or if they are they are unaware of it ( It could be a different scheme but because of the limited documentation in the hands of the pensioners it cannot be determined).
7.3) Communication and documentation appear very limited although they are slightly better off than the CALTEX (UK) Expatriate Pensioners. Again these pensioners feel isolated and ignored.
7.4) We have now recieved a statement from Chevron US that the company does not charge any fees for monthly processing/transfers, however, when the Texaco Trinidad and Tobago refinery was taken over by the government it appears they didn’t supplement the transfer charge on their annuities.
8)TEXACO OVERSEAS TANKSHIP PENSION PLAN< Seagoing Personal
All widowed spouses of members who were involved in this plan should note this, you may have benefits waiting for you , even if they were “fully” paid out, Below is the information we have collected through a widows search. Many thanks to Sue.4.1) The Texaco Offshore Tankships Plan appears to have been run by Charterhouse but they have had no dealings for 2 years.The contract is a ‘reversionary annuity contract’AON could find no information.The TOT pension plan had been sold outright to Paternoster, and they had outsourced the general administration of the fund to a company called Jardine Llloyd Thompson (JLT) . Martin Gibbons at Paternoster, who was very helpful but they only have a percentage of the pensions. He concluded, like everyone else, that Ashley Sanders should know.Ashley’s Sanders suggested Winterthur Life, Winterthur Way, BASINGSTOKE, Hants, RG21 6SZ, 012557984448.1) Before the merger of the Tankships plan with the main Plan, Winterthur (now part of AXA) administered the Plan and held the assets of the Plan. Whenever anyone retired, Winterthur would secure the benefit and pay out the benefits. Therefore, when it came to merger time, Chevron put the annuities that Winterthur were already paying into the individual name of the member, rather than take the responsibility of Chevron administering them.Some of those that retired during the period that Winterthur administered it, had such small benefits that it was paid out in one lump sum. It was not possible, however, to commute the spouse’s pension that was attached to the benefit. Therefore, Winterthur would pay out a lump sum to the retiree and it was then down to the spouse to claim the spouse’s benefit when the beneficiary died (even though that is probably many years later). Again, because a lot of these spouse benefits were secured with Winterthur prior to the merger, they still hold the benefit. They are very small benefits.The contact for these plans initially is Ashley Sanders in Chevron.Please tell us of any updates to the above you would like?