Major Changes to CAPITA

Sale of Capita Asset Services to Link Group

 Capita PLC sold Capita Asset Services, the division which services our nominee plans, to Link Group on Monday 6th November.  Link Group are an Australian listed company and the acquisition of CAS is their only operations in the UK.

No service disruption is anticipated and all staff who work on the share plans remain unchanged. The Link Group will communicate to the nominee holders shortly.

Online portal

 Some pensioners may notice changes in the portal.  There have been some developments to modernise it so that it is accessible on tablets for example – Link will communicate these changes at the same time as they inform their nominee holders of the change in company

New data requirements

 With effect from 3rd January 2018, Link will need to collect nationality and a national client identifier from nominee holders who wish to sell or transfer their shares – there will be guidance on what the identifier is at point of sale, but as an example a British national will need to give their National Insurance number.  This is to satisfy new regulatory reporting requirements under something called MIFID II regulations and isn’t a scam to get people to part with their data!